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IXORA Global

IT Services

Application Maintenance & Support Services (AMS)

Continuous updating, modifying, and re-assessing of existing software applications.

Discuss your requirements

Overview

A practical approach to Application Maintenance & Support Services (AMS)

Application maintenance is the continuous process of updating, modifying, and re-assessing the existing software application in order to make it bug-free or improve performance. Our application maintenance team is made up of individuals with thorough functional knowledge and strong technical facets of the system. As a leading application maintenance service provider, we have rich experience working with legacy software and modern app platforms. With our application maintenance services, we have created an agile approach to assess the state of multifocal software applications, and then we establish a feasible roadmap for their maintenance.

Designed around your operating context.

IXORA shapes delivery around the systems, people and processes that matter to each organisation. Scope, responsibilities and engagement expectations are discussed with each client.

Talk to our team

Core capabilities

Support aligned to your requirements.

The service scope can be shaped around the priorities and operating realities of your organisation.

Legacy Application Support
Custom Application Support
Bug Fixes
Performance Improvements
Release Management
Testing & Database Support
Migration Support
Functional Enhancements
Long-term Application Lifecycle Support

Approach

A clear path from requirement to delivery.

1

Understand the operating context

2

Align scope, responsibilities and priorities

3

Deliver against the agreed service approach

4

Review requirements and refine support

Business benefits

Practical support for better continuity.

Focused expertise

Clearer operating priorities

Support that can evolve with requirements

Frequently asked questions

Questions to discuss with our team.

How is the scope defined?

IXORA discusses your requirements, operating context and priorities before agreeing an appropriate service scope.

Can the engagement evolve?

Support can be reviewed as requirements change, with responsibilities and expectations kept clear.

How do we begin?

Start with a conversation about the systems, processes or roles you need support with.

Where is IXORA based?

IXORA Global Services is based in Hyderabad and supports customer requirements through practical service models.

Application Maintenance & Support Services (AMS)

Build a support model around the work that matters.

Discuss a practical scope with IXORA Global Services.

Talk to IXORA